Hello there, AlisonL68. Let's submit feedback to our product engineers so they can look at this further. I'm here to provide the steps.
In QuickBooks Online (QBO) UK, the term "VAT Agency No" typically appears due to the default settings initially designed for U.S. accounting standards, where it commonly uses different tax terminologies. This default setup can result in the use of "VAT Agency No" instead of "VAT Reg No," which is more familiar in the UK and other regions.
The QuickBooks team recognizes these regional differences and is actively working to make the software more adaptable for international users by ensuring it accurately reflects local tax terminologies.
Despite the terminology difference, please be assured that the value entered as the VAT Agency No serves the same legal and practical purposes as a VAT Reg No.
Here's how to send your request:
- Go to the Gear icon.
- Select Feedback under the PROFILE column.
- Type in your request in the Share your feedback field.
- Click Next.
Additionally, you can refer to this article about using the VAT Liability report to see how much you owe: Check how much VAT you owe in QuickBooks Online.
The Community forum is available 24/7 to answer your questions, AlisonL68. Have a great day ahead.