Hi, @steph-burrows. Let me look into this so you can unfile your previous VAT returns and enable Making Tax Digital (MTD) for your taxes.
I want you to know that you can only unfile returns in QuickBooks Online (QBO) once you're an accountant or bookkeeper. Aside from that, you can also take note of these factors:
When you're ready, follow these steps to unfile them:
If you're not an accountant, you can invite one to help you with the process.
If the options provided don't work for you, you can always contact support for additional assistance in deleting your filed entries.
I'm adding this article for more tips about managing VAT returns in our system: How to unfile a VAT return in QuickBooks Online.
On the other hand, here's how you can turn on MTD in QBO:
It's my pleasure to share these details with you today. If you have follow-up questions, let me know by leaving a comment below. I'm always here to help. Have a good one!
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