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Duilleog
Level 1

I need Quickbooks to add my VAT details to their invoices to me. I cannot reclaim VAT if my VAT details are not added. How do I get quickbooks to add this?

NOT adding my vat details to MY invoices.   
I spent over an hour to customer service, and as usual, they were useless.  Just cut and pasted irrelevant information about adding my vat info to the invoices I send to my customers.
4 REPLIES 4
GeorgiaC
QuickBooks Team

I need Quickbooks to add my VAT details to their invoices to me. I cannot reclaim VAT if my VAT details are not added. How do I get quickbooks to add this?

Hi Duilleog, thanks for your post - we don't include customer VAT details on subscription billing invoices, the only VAT information that will appear here is the VAT breakdown of charges. 

paul72
Level 8

I need Quickbooks to add my VAT details to their invoices to me. I cannot reclaim VAT if my VAT details are not added. How do I get quickbooks to add this?

Hi @Duilleog 

 

Sorry but you're not going to get this by asking customer services.

Intuit/QBOs system must generate thousands (tens of thousands) of subscription invoices per month - they have no way of altering just yours.

 

Possible workaround.

Amend your address in https://app.qbo.intuit.com/app/accountsettings?p=qbo_selfservice_company (when logged in) to include your VAT number.

Then check if that feeds through to your invoices in https://app.qbo.intuit.com/app/paymenthistory

 

Hope this helps.

Mark Armistead
Level 7

I need Quickbooks to add my VAT details to their invoices to me. I cannot reclaim VAT if my VAT details are not added. How do I get quickbooks to add this?

Of course you can claim VAT back if their invoice doesn’t have your VAT number on. As long as it has a VAT line, which they do you are fine. Think about all the other receipts you claim VAT back on which don’t have your VAT number on? I really wouldn’t worry about. The VAT man won’t be crying over it. 

paul72
Level 8

I need Quickbooks to add my VAT details to their invoices to me. I cannot reclaim VAT if my VAT details are not added. How do I get quickbooks to add this?

I made the assumption that the OP was outside the UK & hoping to reclaim the VAT from HMRC - maybe I was over-thinking it?

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