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Hi Duilleog, thanks for your post - we don't include customer VAT details on subscription billing invoices, the only VAT information that will appear here is the VAT breakdown of charges.
Hi @Duilleog
Sorry but you're not going to get this by asking customer services.
Intuit/QBOs system must generate thousands (tens of thousands) of subscription invoices per month - they have no way of altering just yours.
Possible workaround.
Amend your address in https://app.qbo.intuit.com/app/accountsettings?p=qbo_selfservice_company (when logged in) to include your VAT number.
Then check if that feeds through to your invoices in https://app.qbo.intuit.com/app/paymenthistory
Hope this helps.
Of course you can claim VAT back if their invoice doesn’t have your VAT number on. As long as it has a VAT line, which they do you are fine. Think about all the other receipts you claim VAT back on which don’t have your VAT number on? I really wouldn’t worry about. The VAT man won’t be crying over it.
I made the assumption that the OP was outside the UK & hoping to reclaim the VAT from HMRC - maybe I was over-thinking it?
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