Hello, Contact204. The behavior you’re experiencing is most likely related to corrupted browser cache or temporary files. Let’s start with some quick browser checks to rule out any display issues and get things working again.
First, please sign in to QuickBooks Online using an incognito or private browsing window to help bypass any outdated or corrupted data stored in your usual browser session.
If VAT is still invisible, please restart your browser and ensure you’re using a supported and up-to-date version, as this can also improve performance and stability.
If the issue persists after these steps, I recommend contacting our live support team so they can take a closer look at your account. They have specialized tools to review your account and perform advanced troubleshooting.
I’ll keep this conversation available for any follow-up updates or questions.
