Tax vat return record refund error

Dennis-22 · ‎October 17, 2023

Having submitted a vat return when the vat refund was paid into our account I then went to; taxes, view return, record refund. Problem is that I forgot two weeks later and did this again. Record refund twice for the same vat refund. How do I undo one of these?

GeorgiaC · ‎October 17, 2023

Hello Dennis-22, thanks for joining the Community

You can locate and delete the duplicate VAT refund by selecting the Magnifying Glass > Advanced Search (Take me there) > Set the drop-down to VAT Payments > Account > Contains or Equals > Select the bank account (that the refund was received to) > Search.

On the list that appears, click onto the duplicate VAT Payment to open - from here it will show the Refund amount and Refund date. Select Delete on the footer of the screen to remove.

View solution in original post

Dennis-22 · ‎October 17, 2023

Brilliant. Thank you so much. I’ve followed your advice and the problem’s solved.

View solution in original post

GeorgiaC · ‎October 17, 2023

Hello Dennis-22, thanks for joining the Community

You can locate and delete the duplicate VAT refund by selecting the Magnifying Glass > Advanced Search (Take me there) > Set the drop-down to VAT Payments > Account > Contains or Equals > Select the bank account (that the refund was received to) > Search.

On the list that appears, click onto the duplicate VAT Payment to open - from here it will show the Refund amount and Refund date. Select Delete on the footer of the screen to remove.

Dennis-22 · ‎October 17, 2023

Brilliant. Thank you so much. I’ve followed your advice and the problem’s solved.

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Tax vat return record refund error