cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
info271
Level 1

VAT calculation is wrong

 
1 REPLY 1
SophiaAnnL
Moderator

VAT calculation is wrong

I'll help you check what caused the discrepancy, info271.

 

It's probably because some transactions were either edited or deleted. This is why the calculation of your VAT was off. We can check your Audit Log report to see if this is the case.

 

Here's how:

  1. Click the Gear icon in the upper right-hand corner of the Dashboard.
  2. Under Tools, select Audit Log.
  3. Click the Filter button.
  4. On the Events section, select the Show only these events radio button.
  5. Check the box for Transactions.
  6. Click the Apply button.

Let's start there and let me know what you see. I'll give out more troubleshooting steps if you get the same thing.

Need to get in touch?

Contact us