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Christine-Reid
Level 1

Why have the vat rates disappeared from the receipts section?

 
1 REPLY 1
ChristineJoieR
QuickBooks Team

Why have the vat rates disappeared from the receipts section?

Hi there, Christine.

 

Let's troubleshoot why the VAT rates have disappeared from your receipts, Christine.

 

Before that, could you clarify which receipts you are referring to? Did you encounter any error codes or messages while managing your transactions? This will enable us to conduct more in-depth research into the matter.

 

Once you've set up VAT on your account, it will show up and allow you to apply it to your transactions. Since the VAT rates may have disappeared from the receipts section, I recommend clearing your browser's cache because of a temporary issue with your web browser.

 

If the issue persists, we can consider switching to a different browser to help identify the problem.

 

We are still here if you need more assistance with your concern.

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