Hello Roger, If that rate is toggled on in vat>edit vat>edit rates then it is possible it is not showing due to a visual error. Can we ask you to clear cache and cookies on the browser(selecting all time in the date range) close the browser, re-open and open a sales invoice, does it then show?
Hi Roger T,
Thanks for testing that - can we check which specific VAT code you're trying to apply to the sales invoice? Only VAT codes applicable to sales will show available to use here, you can see which codes post on each specific transaction type here.
I think I have worked it out! I am trying to enter a sales invoice for consultancy services to an EU VAT registered customer (B2B). Before 1/1/21 you had to use one of the ECS codes so it would populate the correct box 8 and Box 6 on the VAT return. After 1/1/21 Boxes 2,8,9 are always zero, so I needed another VAT letter. If I use 0.0% RC it seems to work - sales figure in Box 6, but not in Box 8, 0.00 in Box 1.
Is that the right letter to use?