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Manage shifts for QuickBooks Time web

SOLVEDby QuickBooksUpdated December 20, 2023

Learn how to create, assign, publish, change schedule view, print, and delete the schedule for QuickBooks Time.

Learn how to: 

Create a shift

To create a shift

  1. In QuickBooks Time, go to Schedule.
  2. Do one of the following:
    • Select inside a cell.
    • Select Actions, then Add Shift.
  3. Enter these items in the shift editor window. All are optional except start date, and start and end times:
    • All Day
    • Repeat
      •  Select the frequency and end date, and select Done.
      • When choosing when to End Repeat, if you select On, the limit is 1 year. If you select After, the limit is 365 shifts.
    • Title
    • Colour
    • Start Date
    • Start Time and End Time (with timezone)
    • Team Members
      • If no team members are assigned to the shift, it appears at the top of your calendar in the Unassigned row.
    • Job or Customer
      • This is needed if you want your team members to clock in to a shift in the Workforce app.
    • Location
      • Will auto-fill with suggested locations from Google maps.
    • Notes
    • Add fields (custom fields)
  4. Do one of the following:
    • Save Draft: Saves the shift without publishing it to the assigned team members' calendars. Will display in white in the calendar. 
    • Publish: Assigns the shift to team member and manager calendars. Published shifts display in their selected colour.

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Assign team members to an existing shift

  1. Go to Schedule, and select a shift.
  2. In the schedule editing window, select Edit.
  3. In the Team Members field, enter one or more team members' names.
  4. Select Publish. The newly assigned team member(s) receive a notification of the change.

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Publish multiple shifts

  1. Go to Schedule, and select Full.
  2. From the dropdown select Day, Week, or Month, then select Publish.

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Revert a published shift to draft status

  1. Go to Schedule.
  2. Choose the shift, and select Edit.
  3. Select Save Draft.

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Print a copy of the schedule

If you need to print or save a copy of the schedule after you publish it to post for team members:

  1. Go to Schedule.
  2. Adjust the view for Day, Week, or Month.
  3. Select Print Print_QBTime_US_Ext_072123.png, and choose your Destination.

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Change or delete a shift 

Change a shift

Do one of the following in the Schedule:

  • Select the shift, then Edit. Make the changes, and select Publish.
  • Drag the shift, and select Publish.

Delete a shift

  1. Go to Schedule.
  2. Select the shift, then Edit.
  3. Select Delete .
    1. The shift will be removed from the team member's calendar, and they'll receive a notification.

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