Receive payment with Paypal

SB VA · ‎February 23, 2019

Hello,

For 3 days I tried to install the "Accept Payment with Paypal" App to receive payments from my customers with my Paypal Business account, but, each time I on the button "Connect" at the first step, I have this error message:

Please try again later This service is temporarily down. We (really) appreciate your patience while we fix this issue.
If you continue to have trouble, contact us.

I tried from 3 differents browser and 2 different laptop, and I have the same issue.

So, I tried to install the App "Stripe and PayPal sync - Business Payments"

And, I also have the same error message.

What is going on?

Why can't I install any app.

I need it really quickly....

Thanks to explain why neither app work wuith Quickbooks.

Rasa-LilaM · ‎February 23, 2019

Hello there, SB VA.

Thanks for joining the Community. Allow me to share some information about the error you’re experiencing with PayPal Payments.

Our product engineers have identified this as an issue, and they're currently working to get this fixed. While waiting for the permanent solution, I want to ensure you'll get looped into any updates about the issue.

For this reason, I recommend you give our QBO Care Team a call. They can add your company details to the list of affected users and will receive an email once there’s progress.

Here’s how:

In your browser, enter this link: https://quickbooks.intuit.com/uk/contact/.
On the Contact QuickBooks page, go to the Help and Support section.
Choose QuickBooks Online to see the phone number.

The information I provided should point you in the right direction.

Be sure to let me know about how things go after contacting support. I want to make sure this is taken care of for you. Have a good one.

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