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carlton-hudgins
Level 1

A recent deposit was recorded and the full amuount was paid but on reports is shows a partial payment.

 
1 Comment 1
MaryJoyD
QuickBooks Team

A recent deposit was recorded and the full amuount was paid but on reports is shows a partial payment.

Try to check if the full payment is applied to that invoice, @carlton-hudgins.

 

Follow the steps below:

  1. Go to the Customers menu and then Customer Center
  2. Select the Transactions tab and click Invoices
  3. Look for that invoice and check if the payment was applied. 

To know more about how to record payments, check this article: Record an invoice payment

 

Here's more information on how to record a deposit: Record and make Bank Deposits in QuickBooks Desktop

 

I'm always here if you need more help with your transactions. 

 

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