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sassysal
Level 1
posted
‎January 02, 2018 08:19 AM
last updated ‎January 02, 2018 8:19 AM

ACtivation for Desktop Pro 2018. I cannot get past the "next" after entering information on page

I am trying to activate the new 2018 pro desktop. I enter all the activation information into the activation page and cannot get past the "NEXT" page. It will not take it. This is an update, not a new install. Help I have to get back to work.
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Best answer January 03, 2018
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MorganB
Content Leader
‎January 03, 2018 01:39 PM

ACtivation for Desktop Pro 2018. I cannot get past the "next" after entering information on page

Hey there sassysal,

 

Welcome to the Community. I'm glad to lend a hand.

 

I found an article that includes a video that will help you with activating your QuickBooks account. You can check it out here: https://community.intuit.com/questions/1427129-trouble-activating-quickbooks-pro.

 

If the problem persists, I'd recommend contacting Desktop phone support. An agent will be able to help get your account activated https://help.quickbooks.intuit.com/en_US/contact.

 

I hope this is helpful for you. Please let me know if you have any other questions.

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MorganB
Content Leader
‎January 03, 2018 01:39 PM

ACtivation for Desktop Pro 2018. I cannot get past the "next" after entering information on page

Hey there sassysal,

 

Welcome to the Community. I'm glad to lend a hand.

 

I found an article that includes a video that will help you with activating your QuickBooks account. You can check it out here: https://community.intuit.com/questions/1427129-trouble-activating-quickbooks-pro.

 

If the problem persists, I'd recommend contacting Desktop phone support. An agent will be able to help get your account activated https://help.quickbooks.intuit.com/en_US/contact.

 

I hope this is helpful for you. Please let me know if you have any other questions.

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