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Mediaquen
Level 1

Adding a separate department for invoicing only under existing account?

Hi! I've been all over QB and even tried the chatbot for this issue, which was insane, so I thought my chances might be better here. I have been using QB for as long as I've had a computer for my business (35 years next month for the biz.) In the early years, I naturally used QB online as computer use was the purpose, to begin with. However, some years back QB switched things to make one pay monthly (I had been previously paying a reasonable annual fee) adding up to be a much higher annual rate than my previous annual cost. Also, during the previous time, I could set up multiple companies (I believe it was up to five additional/separate companies under one account/subscription. I could then switch back and forth between the different companies. I have been using QB Online for my company name/account only ever since the switch made by QB of all their different products and packages & increased prices to match. However, now I have a need to add invoicing and payment postings ONLY for our Graphic/Digital Design Department. This department has grown to the point that we are often doing business with clients using that department only. I wanted to be able to set up a separate department/company under my master account, which also has it's own separate name and logo - (different from my company) when the work provided was between client and that department only, with no involvement with the rest of my staff or firm. Does anyone know how to do this without having to pay for a completely separate account and company? Thanks so much for any information anyone can share. Connie Hall / Hall Market Media, Inc. 

4 Comments 4
KlentB
Moderator

Adding a separate department for invoicing only under existing account?

You've come to the right place, Connie.

 

I can share some insights about adding a separate department in QuickBooks Online.

 

We can set up and use the Location Tracking feature to categorize transactions from different regions, outlets, or departments of the same company. Once activated, this adds a Location field on forms so you can assign transactions to different departments.

 

Using this feature, we can also set a different title for sales forms and company name when communicating with customers. However, we're unable to attach or create a separate logo. Also, please take note that this feature is only available for QuickBooks Online Plus and Advanced.

 

When you're ready, here's how to it turn on:
 

  1. Click the Gear icon, then select Account and Settings.
  2. Go to the Advanced menu.
  3. In the Categories section, select the Pencil icon.
  4. Tick the checkbox to track locations, then select Department from the Location label drop-down menu.
  5. Click Save to confirm the changes, then Done.

Then, we can now add a separate department:
 

  1. Click the Gear icon, then choose All Lists.
  2. Select Locations.
  3. Click the New button, then add the name of the location you want to track.
  4. Enter the necessary information
  5. Click Save and close.

To track your invoices, we'll just have to select the appropriate department from the Department field upon creating them.

 

In case you'll need to track all the invoices that are due on a particular date range, we can customize the Transaction Detail By Account report.

 

If there's anything else that I can help you with, please don't hesitate to insert a comment below. Stay safe and have a great rest of the weekend.

sandyb2
Level 1

Adding a separate department for invoicing only under existing account?

Does this solution still work?  We have a new department that needs separate invoices to be generated but all payments will come to the main checking account for the main company.

Please advise

Tori B
QuickBooks Team

Adding a separate department for invoicing only under existing account?

Good evening, @sandyb2

 

Thanks for swinging by the QuickBooks Community for support and sharing your concerns. 

 

Using location tracking defiantly still works and is a very resourceful feature for our users. When using location tracking in QuickBooks Online, it gives our users the ability to categorize data from different locations, offices, regions, outlets, or departments of the same company. Then, you'll be able to see all of your payments for one department and deposit them as a group. 


You can use the steps my colleague, KentB, shared above to turn on and add a new department. 

 

Check out Set up and use location tracking for additional information about this process. 

 

I'm only a reply away if you have further questions or concerns. Have a good one! 

sandyb2
Level 1

Adding a separate department for invoicing only under existing account?

Hello,

Okay so we set up a new department invoice.  However, when we try to use the new invoice we created for the new department the Header still shows the Main company and the dropdown menu at the bottom of the new invoice does not show the "Customize" selection.

Also, the Main company name is shown on the invoice and on the send invoice email in QBO.

I don't know what we are doing wrong...What do you think?

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