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I also would like to know if the annual subscription can be deferred due to COVID-19?
I'd like to look into your account and see if I can help, I sent you a private message.
Look forward to working with you.
We were forced to upgrade our online Professional monthly from $50 to $150 a month. What are you doing to help small companies like ours for the monthly during this crisis.
For the time being, consider to utilize this 3rd party tool to migrate your data between QBO accounts.
Use promo code 20PERCENTOFF at checkout, valid until April 30th, 2020.
Once you are ready to proceed, open a new QBO account with discounted price for up to 6 months.
If you are able to run this process once, you may repeat it for every semester to minimize your cost.
Thanks for joining this thread, @kidsonstagela.
I can only imagine how this situation is impacting small businesses. I want to help however I can, so I'll get in touch with you through Private Message. I look forward to discussing this with you further there.