Hello @icutgrassllc! Thanks for reaching out to us in the Community. I'm happy to walk you through our report so you can spot any inconsistencies.
The best report for this would be the Transaction by Customer report:
- While logged in as the Master Admin, go to Reports on the left menu.
- In the search box, type in Transaction List by Customer.
- On top of the report, set your date range.
- Click on Customize and then expand Filter to choose what customers to view.
Once you filter that report it'll be easy to see duplicate transactions for that customer. Please let me know if that gives you the information you're looking for. Also, don't hesitate to reply to this post if you have any questions!