I messed up in Jan thru Feb 11 on recording credit card purchases. They ended up under credit cards but in banking instead of credit cards I am unable to transfer them to credit cards as only banking shows up in move to column. I have already paid QuickBooks over $400 to help me resolve this but no help in this area.
The only remedy I see is to go to credit card icon and reenter all the information then void the transaction in the banking list.
I did not get very far in the steps recommend to solve my problems. That was because it is not a import from the web. It is only in my chart of accounts. I thought maybe changing the Credit card file that is messed up back to credit card in stead of bank might work but all it has done is lock up a transaction when I try to exit.
What I am trying to do is take the Credit card file that was posted under banking instead of "credit card" and move the remaining items to the correct credit card account and not have to do it one by one. I could do this is there was the credit card option available in the Type area and then take each one from banking to credit card but credit card option is not there.
So right now what I am doing is taking the credit card transaction 1 item at a time and punting it in the correct account and then deleting the one in the wrong account. Just a lot of extra work.
I'm here to lend a helping hand in moving your transactions to the correct credit card account. Let's get things sorted out.
I could definitely see how you would want to have the option to change the transaction type and moved to the correct credit card account. However, this option isn't currently offered in QuickBooks Desktop, so it has to be done manually.
I’ll speak with our engineering team about the changing option and will let you know whenever we have it available for our users. Additionally, I'd encourage to visit the What'sNew section on your QuickBooks Desktop, to be updated with our latest news and updates including product improvements.