I understand the impact of any delay in posting your customer payments, @patrickbuckley46.
Let me share some information about the status of your batch payments.
When you process customer payments, the deposit speed will depend on its payment type, the system batches, and submit your credit card payments daily at 3:00 PM Pacific Standard Time or 6:00 PM Eastern Time. Usually, funds reach the deposit bank account within 2-3 business days. However, here the factors that affect the posting of your payments:
- The time when you enter these transactions.
- The financial institution to deposit the funds.
- Bank policies for verifying and processing electronic deposits.
The approximate wait time for credit card payments to be transferred to your bank would take 5-7 banking days, while ACH deposits may take 7-10 business days. You can log in to your Merchant Services account to check your payment history. It keeps a complete record of your payment activity. Here's how:
- Sign in to the Merchant Service Center.
- Go to Activities & Reports.
- Choose Deposits.
- Set the date range in the Dates field.
- Click Search.
If it shows Withheld or Batch Deposit Returned status for any issues with the customer payment. Just go to the drop-down arrow under the Fee column to review the details. If the payments were already deposited, you'd want to contact your bank for additional verification steps. Otherwise, you can contact our QuickBooks Payments Support. A specialist can securely check the status of your deposits.
I want to make sure everything is taken care of, feel free to leave a post below on how your call goes. Stay safe and have a great rest of the weekend.
