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Level 1

Billing and subscription information for QuickBooks Online

I need to talk to someone about our renewal subscription

Content Leader

Billing and subscription information for QuickBooks Online

Hey there, @RonH1.


It would be my pleasure to get you in touch with someone to discuss your subscription renewal. While I may not be able to handle personal billing details here in the public Community forum, if you have any general questions or concerns about your subscription feel free to include them in your reply and I'll do what I can to assist you.


If you prefer to speak with someone over the phone, please contact our dedicated Support Team by following the steps below:


Contact QuickBooks Support

  1. Click the link to head to the Official Intuit Contact page.
  2. Select your QuickBooks product.
  3. Pick an issue type from the menu below, then click Get Phone Number at the bottom.

This team has special tools capable of viewing that renewal subscription and answering any questions you may have. Otherwise, please feel free to post any questions you have below, I'm here to ensure your success. Thanks for coming to the Community, I'll keep an eye out for your response.

Level 1

Billing and subscription information for QuickBooks Online

Does the subscription for payroll automatically renew?

Not applicable

Billing and subscription information for QuickBooks Online

Hello, @Redkmh.


Let me help share some information about your payroll subscription.


Yes, the payroll service for QuickBooks Online will automatically renew as long as your billing information is current. Manual renewal may be required if the card on your account already expires.


For more information about the payroll billing platform, you can check out this helpful link: Payroll FAQs.


Keep me updated if you have other questions about your payroll subscription. I'm here to help however I can.

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