It would be my pleasure to get you in touch with someone to discuss your subscription renewal. While I may not be able to handle personal billing details here in the public Community forum, if you have any general questions or concerns about your subscription feel free to include them in your reply and I'll do what I can to assist you.
If you prefer to speak with someone over the phone, please contact our dedicated Support Team by following the steps below:
Pick an issue type from the menu below, then click Get Phone Number at the bottom.
This team has special tools capable of viewing that renewal subscription and answering any questions you may have. Otherwise, please feel free to post any questions you have below, I'm here to ensure your success. Thanks for coming to the Community, I'll keep an eye out for your response.