Bookkeeper has master administrator rights and won't give me access to my account

If you hold a Company Admin credential, open a new QBO account.

https:// quickbooks.grsm.io/US

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Then you may have 2 options:

1. Utilize a 3rd party migration tool

https:// transactionpro.grsm.io/qbo

2. Purchase a 3rd party migration service.

You can process master admin claim for this account, @janthony43-gmail.

You can reach to our Customer Support for QuickBooks Online to process the Master Admin Claim. This process will help in transferring the Master Admin role of your account. 

Master Admin claim’s processing time averages from 3 to 5 days upon receipt of documents. Once done, you can 

You can arrange a callback from them by going to the Help icon at the top right of your QBO account. Follow the steps below: 

1. Go to the Help icon to connect to a live support agent. 
2. Click on the Contact Us button and provide some details about this concern.
3. After adding some insight, tick on the Let's talk button. 
4. Lastly, select the Get a callback button to arrange a call from them.

Here's the contact the QuickBooks Online Customer Support team article for more information.

For additional information about adding or modifying user types as well their roles, check out these articles:

• Change your QuickBooks Online master admin user
• Add, delete, or change user access

Should you have any questions about transferring roles or anything else, I'm just a click away.