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Morgan36
Level 1

Bought QuickBooks but it's on my personal Google. On my work browser, I can't add bills—it asks me to buy again. How can I switch it to my Google Workspace account?

Bought on Google business workspace this morning but the subscription is showing up in my personal Google account and I can't access it from my workspace which is what I bought it for

1 Comment 1
KimberlyS
QuickBooks Team

Bought QuickBooks but it's on my personal Google. On my work browser, I can't add bills—it asks me to buy again. How can I switch it to my Google Workspace account?

It’s great to see you using QuickBooks Online (QBO) to streamline your business operations, Morgan36. I’ll ensure you can connect with the right team to address your concern regarding transferring your subscription between Google accounts.

 

Since your subscription is billed through Google Play, I recommend reaching out to their support team directly. With the right tools and expertise, they can assist in transferring it from your personal Google account to your Google Workspace account.

 

Whenever you’re interested in our payroll services to pay employees and handle related taxes, you can easily move your billing to QBO by following the steps in this guide: Transfer your billing to QuickBooks to sign up for QuickBooks Online Payroll.

 

There's also some beneficial info on this material about updating your credit card, changing your plan, or checking your billing history in QuickBooks: Manage billing, payment, and subscription info.

 

If you have further questions or need clarifications while managing and navigating QuickBooks Online, reply to this message anytime. We’re always here to help every step of the way in the Community.

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