Let's perform some browser troubleshooting steps so you can see those options. To start, access your QuickBooks Online (QBO) company using a private browser. Private mode prevents storing cache and cookies that might cause problems when running websites.
Here are the shortcut keys you can use:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox and Microsoft Edge: press Ctrl + Shift + P
Safari: press Command + Shift + N
Once signed in, follow the steps provided by, Alessandra_B to pull up and customize the Budget vs. Actuals report.
Note: If there's no selected location when you created the budget, you can't see the option for Accounts vs. Locations on the report.
If this works, go back to your regular browser and clear the cache. This will remove the stored cache or cookies to refresh your browser. If the same thing happens, use another supported browser. It could be that the one you're currently using has a temporary issue with QuickBooks.
Here's a great source where you can find articles that can help you in managing your books in QuickBooks, please visit our QBO help articles page. This includes topics such as reconciliation, track income, and expenses, run reports, etc.
You can always get back here if you have other concerns or questions about customizing your reports in QBO. I'll be here to help you. Stay safe.