Welcome to the Community, Johnson.
If you purchased your product within 60 days and it is an annual subscription, you are eligible for Intuit's 60-Day Money Back Guarantee.
However, refunds are not available in the following cases:
- Monthly subscriptions to QuickBooks (only annual subscriptions qualify for refunds).
- Resource guides, educational or lab packs, or bulk software orders.
- Purchases made outside the United States.
- Renewals for subscriptions (refunds only apply to new purchases).
- Purchases made through mobile app stores (Google Play or Apple’s App Store). For these, you’ll need to request a refund directly through the app store.
If you meet the requirements above, you can easily request a refund by completing the request form through this link: Request a refund for your product.
Please note that shipping and handling costs are non-refundable.
For further questions, leave a message below by clicking the Reply button.
