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abadie_maria_isa
Level 1

Can i talk to an expert to help me access my account

 
8 Comments 8
Fiat Lux - ASIA
Level 15

Can i talk to an expert to help me access my account

Which account? CAMPS or else?

Maybelle_S
QuickBooks Team

Can i talk to an expert to help me access my account

Hello there, @abadie_maria_isa.

 

I want to ensure this is taken care of, but before I do, May I know what specific account does you want to access? This way I can give you the right amount of information to resolve the issue.

 

To connect with our representative, here's how:

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. In the Have a Question window, scroll down to choose the Contact us link.
  4. This will display the Contact Us screen.
  5. Go to the Tell us more about your question section to enter the issue or topic in the field box.
  6. Click the Search button to display the Get Phone Number or Start a Message button.

Also, I’m adding a guide that lists our support hours and calls me back options to fit our customers' schedules: Support hours and types.

 

I also encourage checking our Help articles page to learn some tips and tricks in managing your QBDT account. From there, you can read great articles that can guide you through the steps by steps process.

 

Stay in touch with us if you have other questions. I'm more than happy to help. Take care!

Maybelle_S
QuickBooks Team

Can i talk to an expert to help me access my account

Hi, @abadie_maria_isa.

 

Hope you’re doing great. I wanted to see how everything is going about the account that you'll want to access you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

CBHBLC
Level 1

Can i talk to an expert to help me access my account

It's my first time signing in to the account and it's not sending an email to the email listed and I do not know what phone number the text is going to.  How can I sign in another way?  or add an email to the 2 step confirmation?  

AbegailS_
QuickBooks Team

Can i talk to an expert to help me access my account

Thanks for joining the thread, CBHBLC.

 

I'm here to provide you option on how you can log in to your QuickBooks account. 

 

Since you can't get into your product, we can still help. You can Contact Us and we'll get you up running again.

 

I've added this article to help you manage your account: View, manage or update your Intuit account in CAMPs

 

Lastly, you can skim through the topics from our help articles for your references in the future. Here's the link: Find QuickBooks help articles for QBDT.

 

Please let me know how else I can help you  managing your QuickBooks account. I'm more than happy to help. Have a great day!

 

Lucy521
Level 1

Can i talk to an expert to help me access my account

i cant log in to my account

 

Lucy521
Level 1

Can i talk to an expert to help me access my account

i cant log in to my account. you need to call me or im done with you. [removed]!!!!!

 

 

Fiat Lux - ASIA
Level 15

Can i talk to an expert to help me access my account

@Lucy521 

Which account?

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