cancel
Showing results for 
Search instead for 
Did you mean: 
ekdahlj
Level 1

Can't print reports. get first page down to the light line. 2nd page has error message: offending command: setlinecap

 
2 Comments 2
ehudson
Level 1

Can't print reports. get first page down to the light line. 2nd page has error message: offending command: setlinecap

I am getting the same error.  It was working earlier in the day.

Ashley H
QuickBooks Team

Can't print reports. get first page down to the light line. 2nd page has error message: offending command: setlinecap

Thanks for reaching out to the Community, @ekdahlj and @ehudson.

 

There's been a ticket submitted to our Engineering Team about QuickBooks Online only printing certain portions of the Reports. You'll need to contact our Online Support to be added to the list of affected users. Once you're added, you'll receive notifications about updates on the issue and when it gets resolved. Here's how to get in touch:

  1. Sign in to your QuickBooks Online account.
  2. Go to the (?) Help icon at the top-right of the page, then Contact Us.
  3. Type in your question or concern in the description Box then hit Let's Talk.
  4. Choose how you want to get contacted.

Let me know how this goes for you. If there are any more questions or concerns, don't hesitate and leave me a Reply. Have a safe weekend.

Need to get in touch?

Contact us