Hey there, Marsha.
The option to change labels on forms such as invoices, or reports and drop-down menus is unavailable in QuickBooks Online (QBO). How invoices or pledges are labeled is based on the Tax form that you've selected in company settings.
I suggest sending feedback to our developers about these preferences. They can review your suggestions and most likely incorporate them in future updates. Here's how to send a request:
- Go to Settings and click Feedback.
- Enter your comments or product suggestions. Then, select Next to submit feedback.
Moreover, you can track feature requests through the QuickBooks Online Feature Requests website.
In addition, check out these resources for references about handling sales transactions or reports in QuickBooks:
If you have further questions about changing labels on sales forms, reports, or drop-down menus, just add them to the thread. I'd be glad to share more insights about these options.