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Level 1

Can you connect with Amazon during a trial period? I have been unable to connect to my Amazon account despite trying countless times.

 
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QuickBooks Team

Can you connect with Amazon during a trial period? I have been unable to connect to my Amazon account despite trying countless times.

Yes, we can connect Amazon though we're on a trial period, emcsunw1. 

 

We've received reports that we're unable to connect the Amazon account and our engineers are investigating its cause. We can get in touch our Phone Support Team so they can add our company to the notification list. 

 

Here's how:

  1. At the upper-right, click Assistant
  2. Type and enter talk to human twice.
  3. Click the I still need a human button. 
  4. Choose a way on how you'd like to connect with us. You can Message an agent or Get a callback

In the meantime, we can manually import a CSV file of the bank transactions. Once we have them in the Transactions page, we can review and categorize them. 

 

I'll be here if you need anything else. Thanks for your patience while working on this issue. 

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Level 13

Can you connect with Amazon during a trial period? I have been unable to connect to my Amazon account despite trying countless times.

@emcsunw1 

If you have to open a new QBSE account, make sure to click the Buy button to get the discounted price for up to 6 months. If you purchase from the trial account, you have to pay the regular price.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

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