The process to cancel your QuickBooks Online (QBO) subscription varies depending on where you initially subscribed, susm0629. I'll outline the details based on different sign-up methods.
If you purchased directly from Intuit, follow these steps:
- Sign in as an admin user.
- Click on the Gear icon, then select Subscriptions and billing.
- Select Cancel and proceed to Continue to cancel.
- A pop-up will appear confirming that your subscription has been canceled. Select Got it.
On the other hand, if you are billed through the Google Play Store or the App Store, visit this article for more information: Cancel your QBO subscription.
Once the cancellation is completed, you will have Read-only access to your account. In this mode, you can view and download your data, depending on its availability and the exportation policies. Please note that changes will also no longer be possible.
Additionally, you can contact our Live Support team if you encounter any issues when canceling your subscription. They will check your account and ensure everything is configured correctly for seamless transaction processing. Here's how:
- Navigate to the Help menu.
- Click the Search option and type "contact support."
- Choose the Contact Us tab at the bottom.
- Enter the question or topic with which you require assistance.
- Follow the prompts, then choose a way to connect with us: Have us call you or Chat with us.
If you decide to manage your business again, you can easily resubscribe to or reactivate your account. This allows you to utilize and track your data effectively.
For more questions about managing your QuickBooks account, please don't hesitate to get in touch. We're here to help and support you at every step. Wishing you a great day.
