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lornasfinancial
Level 1

Cannot Login has failed, this is usually because 3rd party cookies are not enabled. We are working on an update to resolve this issue. In the meanwhile try again

 
3 Comments
JamesDuanT
Moderator

Cannot Login has failed, this is usually because 3rd party cookies are not enabled. We are working on an update to resolve this issue. In the meanwhile try again

This issue has already been fixed, Lorna.

 

Safari has added security measures to block cross-site tracking. We can get rid of the error by changing the default setup.

  1. Open Safari and go to the browser settings.
  2. Go to the Privacy menu.
  3. Under the Website tracking section, remove the check mark in the Prevent cross-site tracking box.
  4. Close and reopen the browser.

You can also use other support browsers such as Chrome or Mozilla Firefox.

 

Let me know if you need anything else.

lornasfinancial
Level 1

Cannot Login has failed, this is usually because 3rd party cookies are not enabled. We are working on an update to resolve this issue. In the meanwhile try again

Thank you, that did it!

KhimG
QuickBooks Team

Cannot Login has failed, this is usually because 3rd party cookies are not enabled. We are working on an update to resolve this issue. In the meanwhile try again

Hi there, @lornasfinancial.

 

I'm glad the steps given by my colleague were able to help you resolve the issue.

 

If you need anything else, please let us know. The Community is here to help. Have a good one!

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