Re: Change or update Primary Contact on your QuickBooks Account when the previous primary is dece...
Hi there, Rebecca60.
Welcome to the Community. First, I'd like to offer my condolences on the passing of the previous primary of the account. I can show you how to update the primary contact.
To change the contact name for your QuickBooks Online account you'll need to download the Contact Name Change form, enter your information, and then fax or email it along with a couple of other supporting documents.