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lkgraber87
Level 1

company is duplicated on QBs; one is the plan I purchased, other is a trial subscription.... how do I delete the trial??

 
1 Comment 1
RhoiceW
QuickBooks Team

company is duplicated on QBs; one is the plan I purchased, other is a trial subscription.... how do I delete the trial??

When you start a trial subscription in QuickBooks Online (QBO), it will automatically expire on the date specified in the system, Ikgraber. You also have the option to cancel it manually through your account. Let me guide you through this process.

 

To cancel the account, you can go to your settings. 

 

Here's how:

 

  1. Go to the Gear icon, then select Subscription and billing.
  2. Locate the trial account.
  3. Select Cancel.

 

For more guidance, refer to this article on canceling a subscription.

 

Maximize the efficiency of your financial processes by collaborating with our QuickBooks Live Expert Assisted team. They're veterans in the field, known for smoothing out financial operations and offering insights tailored to your business. One click connects you to a more prosperous financial path.

 

Additionally, refer to this article to get started with QuickBooks and connect your bank account to streamline your account effectively.

 

I've had a wonderful time interacting with you today, lkgraber. If you have any QuickBooks-related concerns. Reply to this post. We're here to reply to you as soon as possible.

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