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gamalelgaali
Level 1

Could you please assist in ending my Quickbooks subscription? Thanks,

 
1 Comment 1
Alessandra_B
QuickBooks Team

Could you please assist in ending my Quickbooks subscription? Thanks,

I'm sad to see you go but I'll help you make this an easy process for you, @gamalelgaali.

 

First off, please know that only the master or a company administrator can cancel a QuickBooks Online (QBO) subscription plan.

 

Nevertheless, here's how to cancel your plan:

  1. Sign in to your QBO account.
  2. Click on the Gear icon, choose Account and Settings. If in any case you aren't seeing Account and Settings, there's a great chance that your account is under your accountant. If this is your case, I recommend contacting your accountant.
  3. Select Billing and Subscription.
  4. In the QuickBooks section, select Cancel.
  5. Select Continue.
  6. Finally, answer the exit survey questions, then scroll down and select Confirm Cancel.

Once done, you will then receive an email that confirms that you canceled your QBO subscription plan.

 

Feel free to read this article for more information: How to Cancel Your Subscription?

 

Please comment below if you have further questions.

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