Hi there, EHerb. I'm glad you got to experience utilizing QuickBooks Online (QBO) and completed your homework.
I acknowledge the efforts in contacting our Live Support Team to fix your queries about your QBO account. Let me provide some clarifications about your concerns.
Your QBO has to be less than 60 days old to delete all its data. After 60 days, you can't delete but cancel your subscription or trial. Accomplishing it depends on where you signed up for your account. If through a mobile app store, you need to perform it there.
Moreover, canceling your QuickBooks Plus trial doesn't remove the data immediately. The account remains in read-only mode for a year after the process. It's also correct that we're unable to delete your company data or cancel the account before the due date.
Since the company file is associated with a real unemployment account, you're doing right of contacting the Pennsylvania Unemployment Department to explain the situation. This way, they can remove the fake company information from their records and avoid any tax liability in the future.
As for the QBO account, you can either wait until the free trial expires in 2025 or individually delete the information you enter within the program.
You can also export all transactions or reports from the system and save them on your desktop folder to have a copy moving forward.
In addition, I've included this reference if you want to reactivate your QBO in the future: Resubscribe to QuickBooks Online.
You're always welcome to tag my name in your comments if you have concerns about managing your QuickBooks account or other related queries. The Community space will be here to help you again.
