Delete unused company

KD8 · ‎03-20-2018

How do i delete an unused company and transfer my subscription to another?

I set up a trial with Quickbooks online, and entered company information etc. I then decided to sign up for a year at a discounted rate, but this has opened a second company which does not have any information on. How do i transfer my subscription to the trial company, and delete the unused company?

Thank you

lynda · ‎03-20-2018

The only way to do that is to export it to desktop and import it to qbo. But you would need the desktop program or know someone who does to do that. You can also download it for free here in the conversion page and use that.

View solution in original post

lynda · ‎03-20-2018

The only way to do that is to export it to desktop and import it to qbo. But you would need the desktop program or know someone who does to do that. You can also download it for free here in the conversion page and use that.

View solution in original post

Nasfan1 · ‎01-07-2019

Hello I am having a problem with my qbooks ii got a new computer and downloaded my q books via download on it , when I try to look in it tells me another business file is open and it needs to be cosed to open a new one , I don't want to open a new one I want to continue to use my account on another or my new computer

SophiaAnnL · ‎01-07-2019

Let's do a wildcard search to find your current company file, Nasfan1.

Simply type one of the following into the search bar in the Start Menu. Make sure to include the asterisk (*) before the extension type to ensure the search works correctly.

*.qbw (Working Files)
*.qbb (Back Up Files)
*.qba (Accountants Copy Files)
*.qbx (Accountants Transfer Files)
*.qby (Accountants Change Files)

The default location for a company files is: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files

Please let me know if you're able to find your account after following these steps. Just leave a reply if you have questions.

lorissimo · ‎04-23-2020

I'm having the same issue. I accidentally created TWO companies and I need to delete the ONE I created in error. This is NOT THE DESKTOP version. This is QUICKBOOKS ONLINE. For the life of me, I cannot find a way to DELETE it. This is very frustrating...

Joesem M · ‎04-23-2020

Hello, @lorissimo.

I can see that you’ve posted this question twice and my colleague already added an answer. If you haven’t notified with the response, you can refer to this link to view his answer:https://quickbooks.intuit.com/learn-support/en-us/account-management/re-where-are-you-doing-this-fro....

Also, I'm adding our Account management article in QuickBooks Online. It provides topics that might help you in the future.

I'm only a post away should you have any additional questions or concerns. Take good care.

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Delete unused company