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KD8
Level 1

Delete unused company

How do i delete an unused company and transfer my subscription to another?

 

I set up a trial with Quickbooks online, and entered company information etc.  I then decided to sign up for a year at a discounted rate, but this has opened a second company which does not have any information on.  How do i transfer my subscription to the trial company, and delete the unused company?

 

Thank you

Solved
Best answer 03-20-2018

Accepted Solutions
ProAdvisor

Re: Delete unused company

The only way to do that is to export it to desktop and import it to qbo.  But you would need the desktop program or know someone who does to do that.  You can also download it for free here in the conversion page and use that. 

View solution in original post

3 Comments
ProAdvisor

Re: Delete unused company

The only way to do that is to export it to desktop and import it to qbo.  But you would need the desktop program or know someone who does to do that.  You can also download it for free here in the conversion page and use that. 

View solution in original post

Level 1

Re: Delete unused company

Hello I am having a problem with my qbooks ii got a new computer and downloaded my q books via download on it , when I try to look in it tells me another business file is open and it needs to be cosed to open a new one , I don't want to open a new one I want to continue to use my account on another or my new computer

QuickBooks Team

Re: Delete unused company

Let's do a wildcard search to find your current company file, Nasfan1.

 

Simply type one of the following into the search bar in the Start Menu. Make sure to include the asterisk (*) before the extension type to ensure the search works correctly.

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

The default location for a company files is: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files

 

Please let me know if you're able to find your account after following these steps. Just leave a reply if you have questions.

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