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UserId21
Level 1

Deleting account without having a payment method

I have created an account (that I haven't used at all), but QB does not let me delete it using the usual method. This is due to the fact that I have not added a payment method to the account, meaning that the "Cancel subscription" option on the "Billing and subscription" page is not available.

 

Can someone tell me how to delete my account when I don't have a payment method attached to it?

1 Comment 1
Pete_Mc
Community Champion

Deleting account without having a payment method

Not sure what "usual" methods you used.  But you want to go to the Chart of Accounts, find the Account and then use the Action button on the Right.  Choose Delete.

 

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