Do you know why my job supplies category costs are not showing on my Sales by Product/Service Summary report since March when I changed from QBO Plus to QBO Essentials?
I use the Product/Service Summary report to categorize my sales for tax purposes and the Job Supplies category is showing zero in this report. However, I have entered expenses in this category which are listed when I do a category report in the Chart of Accounts. Why are they not being caught in the Product Services report as is the Storage, Freight, Merchandise Sales amounts are?
You might be using class tracking when running the Sales by Product/ Service Summary Report. Generally, any expense account is not available in this reports since this only tracks sales. If you're not using class tracking, I'd like to ask for some screenshot to help you further..
In addition, some data won't match after downgrading because of the availability of the feature in every the QuickBooks Online (QBO) version. QuickBooks Essentials doesn't have class tracking which may also be the cause that you're not able to get those specific data in your reports.
I've attached these reference pages to see the updated features available and changes after downgrading the plan: