Does anyone have a problem with QB's not holding what they do from day to day. My banks roll in with C's and tomorrow they are gone. Help! M-E

I'd like to share some information with you, @mega1217.

With regards to the paid invoice that was reverted to not paid, we can run through the audit log. It has all the records and activities in your company file. This can also help us check the changes made and what cause the error in the reconciliation.

Here's how: 

1. Sign in to your QuickBooks Online account.
2. Choose Audit Log under Tools.
3. Ensure to examine what happened to the transaction. In case the invoice was changed to not paid, you can mark this as paid.
   
   

For more information, feel free to check out this article: Use the audit log in QuickBooks Online.

For your second concern, if the charges are from the bank feed, we can undo this. These transactions will then be moved back to the For Review section. If you don't need these in QuickBooks, you can add them the to Excluded section. Here's how:

1. Go to the For Review tab.
2. Check the transactions that need to be excluded.
3. Choose the transactions, and click Exclude.
   
   
   

Additionally, I've added this article to help you in the future: Reconcile an account in QuickBooks Online. This is important to always match your bank and credit card statements.

Please get back here anytime if you have more something to ask about QuickBooks Online. I'm always around to assist. I hope you're good. Take care

Hi, @mega1217

Hope you’re doing great. I wanted to see how everything is going about the invoice and banking issues you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!