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cacantrell4
Level 1

Does the second admin user use her own email and password to get into the account?

Does the second admin user use the same password as the primary admin user?
Solved
Best answer May 06, 2021

Best Answers
MirriamM
Moderator

Does the second admin user use her own email and password to get into the account?

Welcome to the Community forum, @cacantrell4.

 

To answer your question, it's a yes. In QuickBooks Online (QBO), every user has their own unique login credentials. 

 

Once you invite a user to access your QBO account, they receive an email invitation to accept the invite and set their username and password. That will be the one they'll use every time they log in. 

 

In case you forgot your username or password, here's a helpful article that you can read to recover your account: Reset your password or recover your user ID for QuickBooks Online.

 

Please don't hesitate to add a comment below if you have any other questions about the QuickBooks password. I'll be right here to help you.

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7 Comments 7
MirriamM
Moderator

Does the second admin user use her own email and password to get into the account?

Welcome to the Community forum, @cacantrell4.

 

To answer your question, it's a yes. In QuickBooks Online (QBO), every user has their own unique login credentials. 

 

Once you invite a user to access your QBO account, they receive an email invitation to accept the invite and set their username and password. That will be the one they'll use every time they log in. 

 

In case you forgot your username or password, here's a helpful article that you can read to recover your account: Reset your password or recover your user ID for QuickBooks Online.

 

Please don't hesitate to add a comment below if you have any other questions about the QuickBooks password. I'll be right here to help you.

cacantrell4
Level 1

Does the second admin user use her own email and password to get into the account?

Thank you so much, MirriamM.  You answered my question and I'm very grateful.

cacantrell4
Level 1

Does the second admin user use her own email and password to get into the account?

Thank you so much, MarriamM.  You answered my question.  I'm very grateful.

CaroleC

rmwallach
Level 1

Does the second admin user use her own email and password to get into the account?

I opened an online account and migrated a client from desktop to QBO Essentials. I am the primary admin. If I give the client access will he be able to view all of my QBO Accountant account or just his account? Thanks

SirielJeaB
QuickBooks Team

Does the second admin user use her own email and password to get into the account?

Hi there! I have the information you need about the client access, rmwallach. 

 

When you grant a client access to your QBO Accountant account, they'll only be able to view their own company file. They'll not have access to your other QBO Accountant accounts. 

 

For reference on adding clients to your firm, read this article: Add clients to QuickBooks Online Accountant.

 

Visit this article for your guide on managing their accounting data to help with their bookkeeping: Open and review clients' QuickBooks Online or Self-Employed accounts.

 

Let me know if there's anything else you want to clarify by tapping the Reply button. I'll be available to assist you with any help you may need.

rmwallach
Level 1

Does the second admin user use her own email and password to get into the account?

Thank you!

Kevin_C
QuickBooks Team

Does the second admin user use her own email and password to get into the account?

Thanks for getting back into this thread, @rmwallach.

 

I'm happy to know that my colleague SirielJeaB was able to help you with your concern. Please know that the Community forum is always open to help you again if you have other concerns with QuickBooks.

 

I hope you have a pleasant day ahead. Stay safe!

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