EIN Change

Thanks for letting me know about your concern, @MariaG777.

You can change your EIN directly from your QuickBooks account. However, you'll have to make sure to consult your accountant or IRS on whether or not you need to submit separate W-2s for the new and the old TIN or EIN. Also, please make sure to check the IRS requirements before changing an existing TIN or EIN.

Here's how to change the TIN or EIN in QuickBooks Online (QBO):

1. Click the Gear icon on the right panel.
2. Select Account and Settings.
3. Go to the Company menu, then click the edit icon from the Company name section.
4. Enter your new TIN or EIN in the field. 
5. Hit Save, and Done.

You can read this article for more details: Change your business name, contact info, or EIN in QuickBooks Online.

However, if you can't change the EIN from there, I'd suggest contacting our Customer Support Team. They can give an update on your case number in regards to the Entity Change and provide other troubleshooting steps.

Here's how to reach them:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

1. Go to the Help menu, and select Talk to a human.
2. Choose Talk to a human again.
3. Proceed with I still need a human.
4. Click the Contact us link.
5. Select either Start messaging or Get a call.

 In case you need to update your business and account information, check out this article: Update business and account information.

Additionally, you can view help articles by utilizing the Topics and Training tab on this page like Account management, Reports, etc. You can also search for posts from our Support Help page.

Keep me updated if you have other questions or concerns. I'm determined to ensure your success with QuickBooks. Take good care!