I want to begin emailing my statments i run about 800 statments per month. When i tried last month the processing stopped just when it got started and aborted. Can you tell me the steps i need to take to rectify the problem
Good day, cyndithompson.
I'm here to help you with emailing statements in QuickBooks Desktop. Let's get this sorted out.
There are possible reasons for this issue and there are several solutions to resolve this:
Solution 1: Use the QuickBooks Install Diagnostic Tool (QBInstall Tool)
Solution 2: Restart and Temporarily Disable your Anti-virus Program
You can get more details and other recommended solutions in this article: Solutions for when QuickBooks stops working.
As always, you can contact our customer care agents if you'd like someone to be with you as you go through these steps. They can pull up your account in a secure environment and assist you further.
To reach us, please follow these steps:
Should you need further help with emailing your statements, don't hesitate to let me know. Have a good one.