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Level 1

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

I have run the QB file doctor, looked at my firewall protection to ensure it is not blocking files or ports, have tried to open with earlier back up files, but I keep getting either -6147,0 or -6144, -82 error codes 

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Best answer 10-19-2018

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Moderator

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

Good day accounts,

Let me help you open your QuickBooks company file.

The error that you’re getting has several triggers and requires a couple of steps to resolve. We need to make sure that your QuickBooks is up to date. Please follow the recommended troubleshooting steps in this link:

https://community.intuit.com/articles/1200052

Please let me know if the article helps. I'll be here to assist you further if you're still getting the same problem.

View solution in original post

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Highlighted
Moderator

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

Good day accounts,

Let me help you open your QuickBooks company file.

The error that you’re getting has several triggers and requires a couple of steps to resolve. We need to make sure that your QuickBooks is up to date. Please follow the recommended troubleshooting steps in this link:

https://community.intuit.com/articles/1200052

Please let me know if the article helps. I'll be here to assist you further if you're still getting the same problem.

View solution in original post

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Level 1

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

Many thanks - I changed the file location and shortened the name -- it opens now.  Whew...!  :smile:
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Moderator

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

Great to hear @accounts! Don't hesitate to come back to the Community if you have any other concerns! :wink:
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Level 1

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

The page you refer to no longer exists. I just got a new computer on warranty and the file isn't uploading? I can't go back to the old QB computer because it is fried. Why won't it let me upload the back up file?
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Level 1

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

it's 2017 pro desktop
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Level 1

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

I have run File Doctor several times and continue to get error code -6147

Highlighted
Moderator

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

Hello, kpriesman.

 

I appreciate you doing some troubleshooting steps to resolve the issue. However, since the error persists after using File Doctor, I'd recommend contacting our Customer Care Support team to investigate this further for you.

 

Here's how to reach them:

  1. In your QuickBooks Desktop company file, click the Help menu located at the top.
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us button.
  4. In order to route you to the correct support expert, we need to know what type of question you have.
  5. Click Continue.
  6. We’ll provide you a few options. You choose which one is best for you. 

For additional reference, you may find below articles helpful in the future:

Please know that I'm always here to help if you have any other issues or concerns. Have a great day!

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Level 1

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

the answer to the question posted was MOVED with no reference to where...

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Level 4

Error code -6147,0 when attempting to open my company file or a backup file. QB File Doctor does not correct the issue and firewall has been checked..

@fconw 

Visit this link for reference

https://quickbooks.intuit.com/learn-support/en-us/open-programs/resolve-error-6000-when-opening-a-co...

 

It your problem still persists, call and ask Intuit Data Service to fix your file for free. Otherwise, you have to purchase a 3rd party file repair service.

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