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Level 1

Export report to excel is not working.

 
Solved
Best answer July 03, 2020

Best Answers
Highlighted
Moderator

Export report to excel is not working.

Welcome to the Community, @naveen-l.

 

We want to help figure out why you're unable to export data to Excel. However, we need more information about the name of the report in QuickBooks.

 

While waiting for the details, I suggest performing some basic troubleshooting steps to help isolate and fix the issue. Let's start with signing into your account through an incognito window.

 

It'll allow you to access QuickBooks without using cookies. Here are the keyboard shortcuts to open a private browser:

 

  • Google Chrome: press Ctrl Shift N
  • Mozilla Firefox: press Ctrl Shift P
  • Microsoft Edge: press Ctrl Shift P
  • Safari: press Command Shift +N

If it works fine, I suggest you proceed with clearing the cache. There are times too much data can accumulate over time and cause problems when using QuickBooks.

 

You can also try switching to a supported browser if the problem persists. It helps us determine if the problem is browser-related.

 

Please check the following articles about how a user can get the most of the user experience with QuickBooks Online:

 

Please know that you're always welcome to post any questions you have in this space. Have a great day ahead. 

View solution in original post

3 Comments
Highlighted
Moderator

Export report to excel is not working.

Welcome to the Community, @naveen-l.

 

We want to help figure out why you're unable to export data to Excel. However, we need more information about the name of the report in QuickBooks.

 

While waiting for the details, I suggest performing some basic troubleshooting steps to help isolate and fix the issue. Let's start with signing into your account through an incognito window.

 

It'll allow you to access QuickBooks without using cookies. Here are the keyboard shortcuts to open a private browser:

 

  • Google Chrome: press Ctrl Shift N
  • Mozilla Firefox: press Ctrl Shift P
  • Microsoft Edge: press Ctrl Shift P
  • Safari: press Command Shift +N

If it works fine, I suggest you proceed with clearing the cache. There are times too much data can accumulate over time and cause problems when using QuickBooks.

 

You can also try switching to a supported browser if the problem persists. It helps us determine if the problem is browser-related.

 

Please check the following articles about how a user can get the most of the user experience with QuickBooks Online:

 

Please know that you're always welcome to post any questions you have in this space. Have a great day ahead. 

View solution in original post

Highlighted
Level 1

Export report to excel is not working.

Thanks for the update, It works for me.

Highlighted
Moderator

Export report to excel is not working.

I'm glad to hear this worked for you, naveen-l.

 

Know that you can always visit our Help Articles page for QuickBooks Online in case you need some reference for your future tasks.

 

The Community is always in your corner if you ever need assistance again in the future. Take care!

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