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ive forgotten the password for company file
Hi there, LSH1.
You can click the I forgot my password link in the login page to create another password. Then, enter all the required information and follow the succeeding prompts.
You can also use the Automated Password Reset Tool to remove the existing one. Here's how:
You can also open this article for more details: Use The Automated Password Reset Tool For QuickBooks Desktop.
Let me know if you have other questions. I'd be glad to help you again.