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Experienced Member

got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my license

I have quickbooks pro+ and need to get a working program on my bookeepers laptop.  She needs access to customer service as well so we can get this mess cleaned up.

Thanks

Solved
Best answer 06-12-2019

Accepted Solutions
Moderator

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my l...

Hi there, setesting.

 

The QuickBooks Desktop Pro edition allows up to three users to work in a company file at the same time.

 

Let's download the installation first. Your bookkeeper can refer to these steps:

  1. Go to the Downloads & Updates page.
  2. Select your product and version.
  3. Click on Download.

After downloading the file, your bookkeeper can now install the software. Here's an article for further guidance: Install QuickBooks Desktop.

 

On the other hand, you can add your bookkeeper as one of the authorized users on your Intuit account. Just log in to our Customer Account Management Portal Site (CAMPS). Once added, she/he will be assisted by one of our agents. 

 

The following article will provide more information: Manage your QuickBooks Desktop products and subscriptions in CAMPS.

 

Let me know how it goes by leaving a comment below. I'll be here to help you further.

Experienced Member

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my license

I've got the single user license but can be loaded on to two or three computers quickbooks pro +

QuickBooks Team

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my l...

Hello @setesting,

 

Glad to hear everything works good on your end.

 

I'd also appreciate if you can update us about the issue when logging in to your Intuit account. Don't hesitate to click Reply for any updates or if you need assistance with accessing your account.

 

You can also refer to this link if there's anything else you need to do on your Intuit account: Account maintenance.

 

I'll keep my eyes on this post for your response. Thank you and have a great day ahead.

7 Comments
Moderator

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my l...

Hi there, setesting.

 

The QuickBooks Desktop Pro edition allows up to three users to work in a company file at the same time.

 

Let's download the installation first. Your bookkeeper can refer to these steps:

  1. Go to the Downloads & Updates page.
  2. Select your product and version.
  3. Click on Download.

After downloading the file, your bookkeeper can now install the software. Here's an article for further guidance: Install QuickBooks Desktop.

 

On the other hand, you can add your bookkeeper as one of the authorized users on your Intuit account. Just log in to our Customer Account Management Portal Site (CAMPS). Once added, she/he will be assisted by one of our agents. 

 

The following article will provide more information: Manage your QuickBooks Desktop products and subscriptions in CAMPS.

 

Let me know how it goes by leaving a comment below. I'll be here to help you further.

Established Community Backer ***

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my license

hi @setesting ,

Basic question, how many user license do you have now?

Experienced Member

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my license

I've got the single user license but can be loaded on to two or three computers quickbooks pro +

QuickBooks Team

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my l...

Hi there, setesting.

 

Our standard license agreement requires separate QuickBooks licenses for each person who uses the software. If you install QuickBooks in two or three computers, you'll need to get additional licenses. This allows multi-users to access QuickBooks simultaneously on their computers.

 

You can check out this article for more details on how to add user license: Add a user license to your QuickBooks software.

 

If you don't want to add another user license, you can use the Accountant's Copy feature. This allows accountants and clients to work on a company file at the same time.

 

To learn more about the Accountant's Copy, you can refer to this article: Use the Accountant's Copy.

 

Feel free to reply to this thread if you have more questions in QuickBooks. I'm here to help.

Experienced Member

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my l...

Thanks so much for the help,  I was able to get it with your advice and help from an phone call.  Thanks

Experienced Member

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my l...

Thank you Jane D. We did the intuit thing, and it works. So thanks so much for the help.  BTW for some reason we have almost constant problems with sign in on the intuit account.  I'll have to delve into that another time.

God bless. 

Setesting 

QuickBooks Team

Re: got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my l...

Hello @setesting,

 

Glad to hear everything works good on your end.

 

I'd also appreciate if you can update us about the issue when logging in to your Intuit account. Don't hesitate to click Reply for any updates or if you need assistance with accessing your account.

 

You can also refer to this link if there's anything else you need to do on your Intuit account: Account maintenance.

 

I'll keep my eyes on this post for your response. Thank you and have a great day ahead.