The error occurs during tasks that require syncing, such as payroll processing, Userparish.
This happens if something you are trying to use in a transaction has been made inactive or if there are product updates.
With that, I suggest reaching out to our Phone Support team to help you review the transaction you're trying to save or process, and provide more information about the issue and possible solutions.
Here's how you can connect with them:
- Sign in to your QuickBooks Online account.
- Click the Help and choose the Search tab.
- In the search field, enter the contact support.
- Click the Contact Us button.
- Choose " Have us call you in the Callback section.
- Follow the on-screen steps to proceed.
For information on the support hours of our QuickBooks Online (QBO) Live Support team, please refer to this article: Get help with QuickBooks products and services.
Feel free to share your response in the comments section.
