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Buy nowI'm more than happy to take a look at this with you, ddanielslewton20.
If the duplicates aren't listed as both employee and contractor in QuickBooks, there might be a mismatch with their information that caused them to come over as duplicates. In that case, it would be best to contact support so they can take a look and see where the disconnect is and make sure employees only come over once.
You can see Unlock QuickBooks Time timesheets exported to QuickBooks for additional details about this process.
For additional reference, you can use the following articles to help you add time, as well as how to delete a timesheet using the approvals report:
Please let us know how it goes. I want to ensure that you get back to running your business. Take care!
No it didn’t work for me; I couldn’t access and utilize your suggestion.
I appreciate your time in getting back here, ddanielslewton20.
To review your account and investigate more of what's causing the duplicate entries, I recommend reaching out to our Customer Care Team. They have the necessary tools to help resolve the issue.
You can reach out to them by following the steps below. Please take note that our support for QuickBooks Online Plus, Essentials, Simple Start is available from M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. For the Advanced version, we're available any time, any day.
Here are the steps:
If you have the new QuickBooks Assistant help update, you can follow these steps:
You can also get our direct phone number in this article: QuickBooks Online Support.
To learn more about exporting the timesheet data, please check out this article: Export QuickBooks Time timesheet data to QuickBooks Online.
Should you have any additional questions or other concerns, please feel free to leave a reply below and we'll get back to you as soon as possible. Keep safe.
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