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Have been being charged for a pay toll account witch I did not sign up for or use

 
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QuickBooks Team

Have been being charged for a pay toll account witch I did not sign up for or use

Thanks for joining us today, @theperfectproper.

 

I have some information about your payroll charge. You can verify your active subscription from your account settings. Let's open your QuickBooks to see it.

 

  1. In your QuickBooks, go to the Gear icon at the top.
  2. Select Account and settings.
  3. Choose Billing & Subscription.

After checking, you can cancel your subscription if your not using it by clicking Cancel. Check out this guide for details: Cancel Your QuickBooks Payroll Subscription.

 

For questions about the charges, I recommend contacting our Customer Care Support. They can check your account in a secure environment and assist you further. Here's how to reach out: QuickBooks Online Support.

 

In case you need help with other QuickBooks tasks, go to this page for our general topics with articles.

 

Let me know if you have questions or concerns. I'm always here to help. Have a great weekend ahead.

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