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resimmons
Level 1

Have you had any success with support to down grade your account ? I

 
2 Comments 2
LieraMarie_A
QuickBooks Team

Have you had any success with support to down grade your account ? I

Good day, @resimmons.

 

It seems like a duplicate post. I've already provided an answer for you. Please refer to this link: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-any-success-with-customer-su....
 

Don't hesitate to drop by here in the Community if you have other questions. I'm always here to help.

Fiat Lux - ASIA
Level 15

Have you had any success with support to down grade your account ? I

You have to meet one or two requirements to downgrade your plan. Otherwise you may have to open a new QBO account and migrate data from the current account. e.g once you are enabled the multi currency feature, you are not allowed downgrading to Simple Start.

https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo

 

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