Thanks for choosing QuickBooks Online (QBO), @oskar-omnomchoco.
The business owner's SSN is required for setting up QuickBooks Payments (Merchant). It's an add-on service that allows you to accept online payments from your customers. You can still continue to use QBO without QuickBooks Payments.
You can also look for another processor to accept online payment that doesn't require SSN. QBO supports thousands of various third-party applications for any functionality you may need. Head to the Intuit App Center and type a keyword in the search bar.
You can follow these steps:
Refer to these articles for more info:
Additionally, you can check out this guide to help you set up your account: Get started and adjust settings after you sign up for QBO.
Stay in touch if you have any other questions or concerns, @oskar-omnomchoco. I’ll be right here to answer them for you. Enjoy the rest of the day.
Thank you very much for your help, I managed to pass the issue by upgradeding to Master and not select online payment when selecting service, and for online payments I use now Melio.
I fixed the problem by upgradeding to master and don't select online payment selecting the service, now everything is working well and I am using Melio for online payment.