Let's run some steps to isolate what cause the error, tylerhoffmanraci1.
To start with, let's open QuickBooks on a private window. It's the best way to identify any browser-related concerns. You can use these keyboard keys to open one:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, we may go back to a regular browser and clear its cache. This confirm that the issue is cause by a stored caches.
You can also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge as alternative.
I've also added this article that has the information on what we can do with QuickBooks: QuickBooks Self-Employed Overview.
Let me know how these steps work on your end. Keep safe!