Hey there, @bagsrepair.
Thanks for taking the time to reach out here in the Community. I'd be happy to help you with getting in touch with a live specialist.
Below are the instructions on how to request a callback in QuickBooks Online.
Here's how:
- Log in to your QuickBooks Online account.
- Select the Help (?) option in the right corner.
- Choose Contact Us.
- Enter in the description of your issue, then click on Let's talk.
- Go to Get a callback.
- Key in your contact information and pick Call me.
Also, QuickBooks offers a chat where you can speak with an agent there. You can refer back to this article with additional information about talking with someone in chat: Contact Us.
If you have any more questions, please don't hesitate to reach back out. Have a good one!